Dear User,

I hope this message finds you well. We are writing to inform you about an urgent issue and its resolution in our app.

We recently received reports about a crash bug occurring during reading in our app. After a thorough investigation, our technical team has identified the cause of the issue and implemented a fix.

We understand how frustrating this issue has been and sincerely apologize for any inconvenience it may have caused. We are committed to providing you with the best possible experience, and we have prioritized the resolution of this bug.

We are pleased to inform you that the fix will be included in our next app update, which is scheduled for release on June 17th. This update should resolve the crash issue and improve your overall experience with our app.

We highly value your feedback and patience during this time. If you have any further questions or require additional assistance, please do not hesitate to contact us at [cs@swanread.net].

Thank you once again for your understanding and continued support.

Best regards,

SwanRead